Ask a Mailman (City Letter Carrier) anything

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Asked by GG about 9 years ago

GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.

462 Votes

It now looks like the carrier signed for the letter him/ herself, using a single letter, days after failing to complete the restricted delivery. I need to file some sort of claim now against the post office, and it breaks my heart to do so. how?

Asked by KDS4444 about 8 years ago

I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.

461 Votes

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Asked by Chris almost 9 years ago

Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.

461 Votes

I have been a CCA for 60 days now. I love the job. What do you recommend for me to keep myself hydrated during the summer when it's hot. I've been drinking Powerade but I've read drinking too many of those aren't good for you.

Asked by Toni over 8 years ago

Congratulations and good luck to you in your postal career. I'm glad you love it so far. Despite some personal hurdles I've had along the way, I absolutely love it most days and feel very fortunate to have this career. I don't know Powerade but I'm assuming it's an energy drink. I see Gatorade is the main competitor. The main criticism of those types of drinks is the high sugar content. My advice (with no scientific background) is to just drink 1-2 day at most and then hydrate with water. I mostly d non-sugar naturally flavored sparkling water beverages. I drink it quite a bit on hot days and it seems to help so much. I've avoided the Powerade type drinks mainly because I don't want to ingest so much sugar that could hurt my teeth and body. Moderation is my advice. Thanks for writing.

460 Votes

After I put my mail in a lock box and I decide I want my mail back (forgot to put a check in a letter), can the mail carrier give it back to me or not?

Asked by Jessica about 9 years ago

Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.

459 Votes

My route is a drive and drop for 9 houses, an anonymous source said l don’t have to use my satchel, l disagree and does the carrier have to use seat belt after every stop, not sure on that, thanks again

Asked by jvitto48 about 8 years ago

For the drive and drop, I have heard that the satchel should be used as a protection in case of a dog attack. I can’t verify that is true, but I’ve rarely seen any carriers use their satchel for this type of delivery. I deliver to many houses using this method and have never carried a satchel with me. As far as seat belt use is concerned, I put it on each time I go anywhere even if just between houses that are near each other. For me, seatbelt use is an absolute all of the time. It’s an automated muscle memory item so I don’t even think about it.

458 Votes

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Asked by Diane almost 9 years ago

I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.

458 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

It now looks like the carrier signed for the letter him/ herself, using a single letter, days after failing to complete the restricted delivery. I need to file some sort of claim now against the post office, and it breaks my heart to do so. how?

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

I have been a CCA for 60 days now. I love the job. What do you recommend for me to keep myself hydrated during the summer when it's hot. I've been drinking Powerade but I've read drinking too many of those aren't good for you.

Also on Jobstr...

After I put my mail in a lock box and I decide I want my mail back (forgot to put a check in a letter), can the mail carrier give it back to me or not?

My route is a drive and drop for 9 houses, an anonymous source said l don’t have to use my satchel, l disagree and does the carrier have to use seat belt after every stop, not sure on that, thanks again

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

It now looks like the carrier signed for the letter him/ herself, using a single letter, days after failing to complete the restricted delivery. I need to file some sort of claim now against the post office, and it breaks my heart to do so. how?

Hello,My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

I have been a CCA for 60 days now. I love the job. What do you recommend for me to keep myself hydrated during the summer when it's hot. I've been drinking Powerade but I've read drinking too many of those aren't good for you.

Also on Jobstr...

After I put my mail in a lock box and I decide I want my mail back (forgot to put a check in a letter), can the mail carrier give it back to me or not?

My route is a drive and drop for 9 houses, an anonymous source said l don’t have to use my satchel, l disagree and does the carrier have to use seat belt after every stop, not sure on that, thanks again

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

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Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.