Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 over 10 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

578 Votes

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Asked by Sandy over 10 years ago

I am not sure why this happened and what will happen to your mail for the 3 days you mentioned. It should have been delivered until 10/8 as far as I know. After that, the forwarding should commence to your new address and will probably be a few more days before any forwarded mail arrives there. It's possible your "old" post office is holding the mail until 10/9 to forward it but I can't say for sure. I don't know if you have time to go to the PO to ask them why this happened and it's possible that by the time you find out it will almost be 10/9 and the mail will have been forwarded.

577 Votes

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Asked by Ariel over 10 years ago

Definitely. Most of the time we deliver the mail that you are supposed to receive, but it's possible that the mail for you has been missorted and will show up later on the delivery route and the letter carrier doesn't backtrack the same day to bring it to you. You should get the mail the next delivery day. If the mail was misdelivered to another address it could be days (if at all) for you to receive the mail you are supposed to. The reason is because if mail is misdelivered its up to the errant recipient to put the mail back in a mailbox to be correctly delivered. They may do it right away, in a few days, or not at all.

577 Votes

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter over 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

577 Votes

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Is there a second seat in the mail truck???

Asked by Emily over 10 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

577 Votes

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Asked by Sarah over 10 years ago

The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.

576 Votes

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

Asked by PK over 10 years ago

Thanks for the compliment PK. I've been delivering mail for more than 16 years now. I've had a lot of personal ups and downs, mostly off the job, but glad to have continued to work and have the job security of the USPS. If you mean delivering mail for 7 hours, I think that would be hard for most people. But if you mean 7 hours street time that is a bit different because then you'd factor in loading time,lunch and breaks and travel time to/from your route. The route I deliver is approximately 6:40 total but only 5:20 Apprx is actually delivering mail. It's not too exhausting except if the mail load is heavy. My hints are to try to be as organized as you can, don't engage in too much small talk with the customers, and get a good nights rest and have a healthy breakfast. That all works for me. Everybody is different plus the difficulty of the route may vary between cities. I deliver on a flat terrain besides walking up steps to the mailboxes. If you have to walk a lot of hills that could make you more tired. Good luck to you and what might be a 7-hour route could take you longer or shorter based on the above factors.

576 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Also on Jobstr...

Is there a second seat in the mail truck???

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

What do you do if the mail does not fit in the mailbox Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Also on Jobstr...

Is there a second seat in the mail truck???

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

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What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?